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Free* spend £70 on dermalogica products get free brightening vitamin C duo

Our returns policy

As a shopper on our website you have the right to cancel within thirty days of receipt of our products and receive a full product refund. Further to this, in line with Dermalogica’s 100% Satisfaction Guarantee, should you be unhappy with your choice of product, we at Logicalskincare will accept a return of a product. Furthermore, should you find that you have ordered an incorrect product or wish to change your mind you will receive a full refund (excluding P & P). Postage costs will only be met by Logicalskincare in the event of the receipt of a faulty or incorrect package.

NB. If you have benefited from free delivery Logicalskincare reserve the right to refund the cost of your products minus any delivery costs we have incurred in sending the products out to you unless the fault lies with us.

We recommend getting adequate insurance for your return in case of loss in the post.

To receive your refund please strictly follow the instructions below:

  • Email us at info@logicalskincare.co.uk and advise us of your intention to return your product(s) and the reasons why you wish to return the product(s).
  • Please wait for a reply from us before you send us your product(s).
  • Once you have heard from us, please send your returned goods and a print out of the email we sent to you, along with your original receipt and send your product(s) to the following address:

    The One Lounge
    455 Clarkston Road,
    Muirend,
    Glasgow,
    G44 3LW
  • Please allow seven working days for your refund to be processed.

If you have any questions please contact us using the details on our contact page.

This website is owned and operated by Logicalskincare. Logicalskincare is part of The One Lounge and The One Lounge Shop.

Our latest reviews

4.88 Average

1260 Reviews

Jules

I get really good service from Logicalskincare with fast efficient delivery and regular offers and gifts.

Posted 6 minutes ago

Anonymous

Always great service and competitive prices.

Posted 24 minutes ago

Anonymous

Fast delivery!

Posted 2 days ago

RITA

Speedy service and good value. Very responsive when one item was missing in order.

Posted 3 days ago

""

Excellent service from order to delivery

Posted 6 days ago

Catherine

Although there was a small problem with my order owing to a computer glitch, Logical Skincare immediately addressed the issue when I contacted them, and were very helpful and courteous. I would not hesitate to deal with them again.

Posted 6 days ago

Anonymous

Excellent communication and fast service.

Posted 6 days ago

Lindsay

I’ve been using Logical Skincare for a number of years now as they are so good. The service is always excellent and the products are at great prices. I love choosing samples of new products and the regular deals are always great value.

Posted 6 days ago

Jan

I adore Dermologica: I am often complimented on my skin's condition. I have been using Dermologica its seems like forever and shall long continue to. I am mid 50s and my skin improves with age unbelievably. My Facialist said the loveliest thing to me being 25 years younger than I: that she would trade her skin for mine! I also adore Logicalskincare: wonderful value service & gifts etc etc :)

Posted 1 week ago

Michael

Very quick postage. Highly recommend.

Posted 1 week ago

JILL

All round excellent service with prompt delivery!

Posted 2 weeks ago

Anonymous

Good website for online ordering. Prompt service. Informative.

Posted 2 weeks ago

Hayley

Best price I found for legitimate Jane Iredale Magic Mitt. Came fairly quickly with 2 Dermalogica samples as a bonus.

Posted 2 weeks ago

Theresa

Great products, competitive pricing and swift delivery. Excellent service.

Posted 2 weeks ago

meena

Excellent service and prompt delivery.

Posted 2 weeks ago

HAYLEY

Always great prices and quick delivery

Posted 3 weeks ago

Nathalie

Always a fabulous services with super quick delivery. Easy to use website. Great range of products.

Posted 3 weeks ago

Alexandra

Quick delivery and same great products but better value!

Posted 3 weeks ago

Fiona

Great service and fast delivery

Posted 3 weeks ago

Emma

Great prices and quick delivery. Would highly recommend.

Posted 3 weeks ago

Carol

The quality of their products is always good and after-sales customer service. There've just been a few problems with the Royal Mail since the crisis. I don't understand why it still is taking a long time to receive the packages.

Posted 3 weeks ago

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