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Free* spend £65 on dermalogica products get free dermalogica branded thermal travel cup

Our returns policy

As a shopper on our website you have the right to cancel within thirty days of receipt of our products and receive a full product refund. Further to this, in line with Dermalogica’s 100% Satisfaction Guarantee, should you be unhappy with your choice of product, we at Logicalskincare will accept a return of a product. Furthermore, should you find that you have ordered an incorrect product or wish to change your mind you will receive a full refund (excluding P & P). Postage costs will only be met by Logicalskincare in the event of the receipt of a faulty or incorrect package.

NB. If you have benefited from free delivery Logicalskincare reserve the right to refund the cost of your products minus any delivery costs we have incurred in sending the products out to you unless the fault lies with us.

We recommend getting adequate insurance for your return in case of loss in the post.

To receive your refund please strictly follow the instructions below:

  • Email us at info@logicalskincare.co.uk and advise us of your intention to return your product(s) and the reasons why you wish to return the product(s).
  • Please wait for a reply from us before you send us your product(s).
  • Once you have heard from us, please send your returned goods and a print out of the email we sent to you, along with your original receipt and send your product(s) to the following address:

    The One Lounge
    455 Clarkston Road,
    Muirend,
    Glasgow,
    G44 3LW
  • Please allow seven working days for your refund to be processed.

If you have any questions please contact us using the details on our contact page.

This website is owned and operated by Logicalskincare. Logicalskincare is part of The One Lounge and The One Lounge Shop.

Our latest reviews

4.88 Average

1496 Reviews

Anonymous

Always very reliable and prompt service

Posted 1 week ago

Mary

Logicalskincare is an excellent company, which I have recommended to friends and family. I buy dermalogica products from Logicalskincare as their prices are great value.

Posted 1 week ago

Janice

Products really good. Delivery excellent

Posted 1 week ago

Colm

Fast delivery. Great Service

Posted 1 week ago

Sheila

Great website. Product range is great and prices are very reasonable. Service is excellent.

Posted 1 week ago

Sarah

Brilliant range of Dermalogica products with excellent prices and super quick delivery. Can’t beat them!

Posted 2 weeks ago

Elizabeth

Excellent products, price and delivery as usual.

Posted 2 weeks ago

Anonymous

Prompt delivery Trying out the products thank you .

Posted 2 weeks ago

Anonymous

Quick service, they always have promotional offers on too which is an added bonus.

Posted 3 weeks ago

Stephanie

Perfect!Super quick delivery and great prices ⭐️⭐️⭐️⭐️⭐️

Posted 3 weeks ago

M

Excellent range of products at better prices than anywhere else - great value and quick delivery!

Posted 3 weeks ago

Sally

I love Logicalskincare! Always great prices, fantastic offers and fast service.

Posted 4 weeks ago

louise

I am return customer at Logical skincare. Yet again great service. Fantastic bonus items. I would highly recommend.

Posted 4 weeks ago

Emma

Service prompt. Goods well packaged. Professional polite response contacted querying a delivery. Would definitely recommend!

Posted 4 weeks ago

Maria

Best site dermalogica! Have been using logical skincare for years, always trustworthy, great value and lots of samples

Posted 4 weeks ago

Wilma

I have been buying Dermalogia moisturiser and other things for some years now. I particularly like the Age Smart Rich Repair cream as I am a bit mature at near 75 yrs. Yes a bit pricey but a small amount goes a long way.

Posted 1 month ago

Hannah

I use Logicalskincare repeatedly to order my Dermalogica products - great service, prices, offers and products!

Posted 1 month ago

Jane

Have used Logicalskincare for many years. Service is fantastic.

Posted 1 month ago

IPEK

From order to delivery, a consistently good service

Posted 1 month ago

Paula

Excellent service

Posted 1 month ago

Anonymous

Fast delivery, Great service.

Posted 1 month ago

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