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Free* spend £65 on dermalogica products get free 3 dermalogica minis & travel bag

Our returns policy

As a shopper on our website you have the right to cancel within thirty days of receipt of our products and receive a full product refund. Further to this, in line with Dermalogica’s 100% Satisfaction Guarantee, should you be unhappy with your choice of product, we at Logicalskincare will accept a return of a product. Furthermore, should you find that you have ordered an incorrect product or wish to change your mind you will receive a full refund (excluding P & P). Postage costs will only be met by Logicalskincare in the event of the receipt of a faulty or incorrect package.

NB. If you have benefited from free delivery Logicalskincare reserve the right to refund the cost of your products minus any delivery costs we have incurred in sending the products out to you unless the fault lies with us.

We recommend getting adequate insurance for your return in case of loss in the post.

To receive your refund please strictly follow the instructions below:

  • Email us at info@logicalskincare.co.uk and advise us of your intention to return your product(s) and the reasons why you wish to return the product(s).
  • Please wait for a reply from us before you send us your product(s).
  • Once you have heard from us, please send your returned goods and a print out of the email we sent to you, along with your original receipt and send your product(s) to the following address:

    The One Lounge
    455 Clarkston Road,
    Muirend,
    Glasgow,
    G44 3LW
  • Please allow seven working days for your refund to be processed.

If you have any questions please contact us using the details on our contact page.

This website is owned and operated by Logicalskincare. Logicalskincare is part of The One Lounge and The One Lounge Shop.

Our latest reviews

4.88 Average

1567 Reviews

Anonymous

Excellent service.

Posted 17 hours ago

Lynn

Website easy to use. Good choice of products at very competitive prices. My delivery was slightly delayed but that was down to Royal Mail not Logicalskincare who responded promptly when contacted.

Posted 2 days ago

Colm

Brilliant timely service. Skin Smoothing cream is a miracle cream so I rely on this great product.

Posted 5 days ago

Anonymous

Great service selling quality products at competitive pricing throughout

Posted 6 days ago

Anonymous

Swift service for great products

Posted 1 week ago

Bareena

Excellent product.

Posted 2 weeks ago

Claire

Website easy to use and quick delivery

Posted 2 weeks ago

Claire

Always great customer service, speedy delivery and competitive prices. Wouldn’t shop anywhere else for Dermalogica.

Posted 2 weeks ago

Wilma

Have used the Age Smart, Super Rich Repair for a few years now and love it. Also have purchased other Age Smart recovery creams. Love them all.

Posted 2 weeks ago

Anonymous

Products very good value, very quick delivery On one occasion when incorrect item was delivered, dealt with very quickly and correct item sent within a couple of days

Posted 3 weeks ago

Anonymous

Excellent service

Posted 3 weeks ago

Leanne

The most amazing dermalogica product I have tried, great price and super quick delivery.

Posted 3 weeks ago

Mei

Have been using Dermalogica for over 2 years and never looked back. Great stuff and highly recommended Age Smart range for mature skin.

Posted 3 weeks ago

Rebecca

Website order I found quick easy and I also got free samples which was a nice board. Happy customer

Posted 1 month ago

Karen

Fast efficient service with competitive prices. Love getting free samples and gift too X

Posted 1 month ago

line

Items are always received in a timely fashion. If there are any issues they are dealt with swiftly by the team. The products are great!

Posted 1 month ago

Linda

Have used Logicalskincare.co.uk for many years. Always so helpful with advice and great prices and able to choose my samples means I wouldn't shop for dermalogica anywhere else.

Posted 1 month ago

Anonymous

Excellent service

Posted 1 month ago

roma

Excellent customer service and prompt delivery every time I order. Will continue to order my favourite Dermalogica products through Logicalskincare

Posted 1 month ago

Sarah

Good value. Nice to get free samples.

Posted 1 month ago

Catherine

Excellent service and products 👍

Posted 2 months ago

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