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Free* spend £65 on dermalogica products get free 3 dermalogica minis and bag

Our returns policy

As a shopper on our website you have the right to cancel within thirty days of receipt of our products and receive a full product refund. Further to this, in line with Dermalogica’s 100% Satisfaction Guarantee, should you be unhappy with your choice of product, we at Logicalskincare will accept a return of a product. Furthermore, should you find that you have ordered an incorrect product or wish to change your mind you will receive a full refund (excluding P & P). Postage costs will only be met by Logicalskincare in the event of the receipt of a faulty or incorrect package.

NB. If you have benefited from free delivery Logicalskincare reserve the right to refund the cost of your products minus any delivery costs we have incurred in sending the products out to you unless the fault lies with us.

We recommend getting adequate insurance for your return in case of loss in the post.

To receive your refund please strictly follow the instructions below:

  • Email us at info@logicalskincare.co.uk and advise us of your intention to return your product(s) and the reasons why you wish to return the product(s).
  • Please wait for a reply from us before you send us your product(s).
  • Once you have heard from us, please send your returned goods and a print out of the email we sent to you, along with your original receipt and send your product(s) to the following address:

    The One Lounge
    455 Clarkston Road,
    Muirend,
    Glasgow,
    G44 3LW
  • Please allow seven working days for your refund to be processed.

If you have any questions please contact us using the details on our contact page.

This website is owned and operated by Logicalskincare. Logicalskincare is part of The One Lounge and The One Lounge Shop.

Our latest reviews

4.88 Average

1041 Reviews

Sara

Great price, fantastic products and a reliable company

Posted 12 hours ago

Samantha

Really fast delivery and quick responses to emails, especially as we are in corona lockdown. Will definitely use this company again, very impressed :)

Posted 1 day ago

Funmi

Quick even if u didn’t consider the current climate.

Posted 1 day ago

Lisa Cottingham

Speedy delivery, great price and authentic product - will use again thank you

Posted 1 day ago

Anonymous

Very fast delivery thanks

Posted 1 day ago

Jacqueline

Easy to navigate site, good prices, quick and informative delivery

Posted 1 day ago

Hannah

Always brilliant service

Posted 2 days ago

sharon

I contacted Logical skincare to see if they were open due to Corvid19 and they replied immediately, I communicated with them through e mail for some products I was unsure of and they were very polite, prompt and professional I have used them numerous times now and wouldn't go anywhere else, service is 2nd to none - RECOMMEND them

Posted 2 days ago

Anonymous

I find the service to be responsive and prompt. Also good value. Thank you!

Posted 2 days ago

Anonymous

Good prices, free quick delivery with added samples. Would highly recommend them.

Posted 4 days ago

Amanda

Fast delivery good communication

Posted 4 days ago

Anonymous

Fast delivery and lots of free samples. Very happy!

Posted 1 week ago

Anonymous

easy to use site, fast delivery, excellent products

Posted 1 week ago

Sally Baxter

Great company. Quick delivery and I wouldn't buy my dermalogica products from anyone else. Gutted I didn't receive my samples but it wouldn't stop me buying from here again

Posted 1 week ago

Sally Baxter

Always quick delivery. The only place I'd buy my dermalogica products from. Gutted I didn't get my samples this time but wouldn't stop me buying again

Posted 1 week ago

Rhea

Best prices and very quick delivery! I wouldn’t go anywhere else.

Posted 1 week ago

Jo

Excellent service

Posted 1 week ago

Anonymous

Always excellent service, lots of choice and competitive prices.

Posted 1 week ago

Asha Vimi

Was very simple to use the website and buy the products I wanted. They arrived promptly and was exactly what I wanted. Many thanks! Will shop here again!

Posted 1 week ago

Tamalia

Very good service and prompt delivery

Posted 1 week ago

Linda

Even amid Covid-19 crisis I received next morning delivery!! Superb service as usual. Highly recommend!

Posted 1 week ago

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