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Free* spend £70 on dermalogica products get free calming cocoon candle

Our returns policy

As a shopper on our website you have the right to cancel within thirty days of receipt of our products and receive a full product refund. Further to this, in line with Dermalogica’s 100% Satisfaction Guarantee, should you be unhappy with your choice of product, we at Logicalskincare will accept a return of a product. Furthermore, should you find that you have ordered an incorrect product or wish to change your mind you will receive a full refund (excluding P & P). Postage costs will only be met by Logicalskincare in the event of the receipt of a faulty or incorrect package.

NB. If you have benefited from free delivery Logicalskincare reserve the right to refund the cost of your products minus any delivery costs we have incurred in sending the products out to you unless the fault lies with us.

We recommend getting adequate insurance for your return in case of loss in the post.

To receive your refund please strictly follow the instructions below:

  • Email us at info@logicalskincare.co.uk and advise us of your intention to return your product(s) and the reasons why you wish to return the product(s).
  • Please wait for a reply from us before you send us your product(s).
  • Once you have heard from us, please send your returned goods and a print out of the email we sent to you, along with your original receipt and send your product(s) to the following address:

    The One Lounge
    455 Clarkston Road,
    Muirend,
    Glasgow,
    G44 3LW
  • Please allow seven working days for your refund to be processed.

If you have any questions please contact us using the details on our contact page.

This website is owned and operated by Logicalskincare. Logicalskincare is part of The One Lounge and The One Lounge Shop.

Our latest reviews

4.88 Average

1306 Reviews

Bernadette

Amazing service, excellent product choice, fantastic value for money

Posted 1 day ago

John

As always a first class service from start to finish. An easy to use website, competitive prices, free samples and speedy delivery all add up to a 5 star rating

Posted 6 days ago

Anonymous

Good prices and quick delivery

Posted 1 week ago

Sheila

Great company - 100% reliable and unbeatable prices and special offers. I wouldn't buy dermalogica products from anyone else.

Posted 1 week ago

Julie

Good service order came quick, let’s hope it helps with my daughters teenage skin and put a smile back on her lovely face

Posted 1 week ago

Ashley

Great price fast delivery

Posted 2 weeks ago

Pauline

I’ve been using Logical skincare for years now and wouldn’t use anyone else. They are fantastic with amazing customer service.

Posted 2 weeks ago

Rose

I have used Logical Skincare for a couple of years, they are always reliable with orders and prompt delivery. On an odd occasion when I had a problem with a purchase their customer service was excellent.

Posted 2 weeks ago

Kathryn

Really impressed with the service offered by Logicalskincare. The choice of Dermalogica products is amazing, the prices are exceptional and delivery is quick. I ordered products for my daughters birthday and was delighted to find that I qualified for a free gift, which is happily sitting in my bathroom, so now mum and daughter are both happy!!

Posted 2 weeks ago

Mary

I just love dermalogicašŸ˜ Wish it just a little bit cheaper,

Posted 2 weeks ago

Wilma

Have been using Super Rich Repair Moisture cream for some time now so obviously love it. I have chronic rhinitis and this does not cause any problems. Also started using Dermalogica Tinted Moisturiser and really like it. Comes in 3 colour shades and is light and feels good.

Posted 2 weeks ago

Anonymous

Great price and quick delivery, will order from here again

Posted 3 weeks ago

Abbie

Amazing stock selection, good prices, quick delivery, great offers, and generous samples with orders. Look forward to building up my points.

Posted 3 weeks ago

Anonymous

My order arrived promptly, was packaged well, without being wasteful. Competitively priced. Would definitely use them again.

Posted 3 weeks ago

Noreen

Love these products, always please with the service

Posted 4 weeks ago

Pam

Great service and range of products

Posted 4 weeks ago

Ola

Excellent products Delivery on time Will definitely reorder

Posted 1 month ago

Anonymous

Fantastically quick service. Faultless.

Posted 1 month ago

Lynne

Very quick delivery would happily recommend and will certainly be using them again.

Posted 1 month ago

Anonymous

It was a fantastic service and very quick delivery

Posted 1 month ago

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I have purchased Dermalogica from Logical Skin Care for some time now and have always been pleased with their prices which are often better than other suppliers. Delivery is always prompt. Generally very happy with the service they provide.

Posted 1 month ago

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